vacancy

Customer Success Management Intern

We’re looking for a dynamic, hands-on customer success manager to reinforce our team for the next six months, to consistently help our clients achieve their goals and get a dream experience with Efiko. We offer an uplifting internship experience within an ambitious and entrepreneurial team!

Do you think we could be a great match? Then submit your application by filling out our form.

Responsibilities

As a customer success manager within our team, you will:

1
Engage with learners and clients to support their learning journeys
2
Coordinate the start and successful delivery of hybrid courses with our trainers
3
Interview clients to generate case studies and insights for product improvements
4
Manage the community platform by sharing relevant content and triggering conversations

Skills, experiences, and personality

The talent we are looking for

We think that the following skills and experiences would be supportive for this role:

  1. Coordinating and communicating effectively with multiple stakeholders
  2. Project management skills (planning, milestone setting, etc.)
  3. Strong written and verbal English communication skills.

We would love you to recognise yourself in the following personality traits:

  1. Detailed-oriented
  2. Analytical mind
  3. Natural and fluent communicator 
  4. Curious and fast-learning 
  5. Heart for sustainability
  6. Fun, collaborative, and team-minded

Start date and location

When and where?

We are looking for someone to start between the 15th and 31st of March.

Our office is based in a great coworking space in the centre of Brussels, and we would love you to be able to work several days a week with us from the office.

Offer and benefits

Here is what we can offer you:

Real responsibilities

A great workplace in the heart of Europe

Flexible working terms and genuine care for your personal development

Internship-level compensation

Impactful work that accelerates the transition towards sustainable business practices

More about us

Efiko as an employer

Efiko Academy is the online learning platform for individuals and companies seeking to build skills that matter for maximising the social and environmental impact of their work. We partner with international experts to build practical and interactive online courses that empower learners with skills to support companies, non-profits and investment funds in developing better sustainability practices.

Join our team and launch your career in social impact
Submit your application

Join us now

Are you a good fit for this role?

Start your application process now by filling our short preliminary survey. 

(maximum 10 minutes to complete)

Efiko's ethos

Efiko's manifesto

Our manifesto captures what we consider to be essential to revolutionise the world of impact education.

Human associations of all kinds need to be accountable for their effects on people and the planet and work towards achieving a sustainable, fair, and happy world – for us and for our grand grandchildren.

There are as many learning styles as there are colours in a rainbow. We believe in the power of personalising learning experiences to the context and profile of learners and giving them the opportunity to learn in many different ways.