Social Impact Measurement & Management
Social Impact Measurement & Management
Learn how to effectively measure the social impacts of organisations and use stakeholder data for strategic decision-making. Become a certified Social Value practitioner and leap forward in your career.
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What you will learn:
- Assess the breadth, depth and duration of social and environmental outcomes with relevant impact metrics.
- Build a robust theory of change and design a successful stakeholder engagement plan.
- Compute the Social Return On Investment (SROI) of a project and use stakeholder data for strategic decisions.
- Create compelling impact reports and learn how to embed a culture of impact management in an organisation.
100+ CHALLENGING EXERCISES
DOWNLOADABLE IMPACT MAP
30+ CASE STUDIES & PRACTITIONER INSIGHTS
Social Impact Measurement & Management syllabus
Course modules
The course is structured around seven chapters and 21 lessons taking you from the foundations to advanced impact measurement practises.
1. Impact as centre stage
In this Chapter, you will learn to recognise and convincingly communicate how measuring and managing impacts can generate benefits for your work. You will understand what social impact is and the ways to assess it based on the five dimensions of impact and the seven Principles of Social Value. Moreover, you will learn to recognise the different impact management approaches, their advantages, limits and relationships.
2. Create a compelling impact strategy
By the end of the second Chapter you will be able to analyse a social or environmental problem by conducting root-cause analysis and define strong and compelling impact goals for an
organisation. You will also learn how to create a powerful Theory of Change, or in other words a plan for achieving your impact goals.
3. Define relevant outcomes
In Chapter 3, you will learn to identify stakeholders and meaningfully segment them as well as to define relevant outputs and outcomes (effects or changes) to report and improve. This will allow you to apply the materiality test to prioritize what really matters.
4. Identify outcome indicators
By the end of this Chapter, you will be able to find appropriate indicators to measure outcomes and define thresholds.You will learn to set thresholds to identify expected amounts of change and identify the duration of these changes and when
you are accountable for them. Lastly, you will be capable to measure change against a baseline and create a questionnaire to capture and analyse data for reporting and improvements.
5. Value outcomes
In this Chapter, you will learn to attribute value to stakeholder changes in expected outcomes and report and identify improvements through valuation techniques. By the end of the Chapter, you will be able to successfully plan to achieve positive impacts that are valuable to society and the planet.
6. Measure net impacts
By the end of Chapter 6, you will be able to identify and assess the counterfactual or ‘what could have happened anyway’ – otherwise known as deadweight as well as the contribution/attribution factor of others which affects your impact. You will also learn to determine the net impact of your contribution and evaluate it to properly report and identify improvements.
7. Manage to maximise
This last Chapter is all about impact management: you will learn to transparently report impact results to external stakeholders and leverage your results to support strategic and operational decision-making. Moreover, you will be able to recognise the importance of embedding impact management and identify the key requirements to creating a culture of impact management in an organisation.
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Team of trainers
Dr. Adam Richards
Director of Impact at Social Value International
Adam has advised hundreds of social enterprises, non-profit organisations and impact funds on how to turn impact measurement into a strategic tool to achieve greater impact. His passion for helping people and organisations maximise their impacts is contagious.
Adam has advised hundreds of social enterprises, non-profit organisations and impact funds on how to turn impact measurement into a strategic tool to achieve greater impact. His passion for helping people and organisations maximise their impacts is contagious.
Sneha Lakhotia
Cecilia Pesanha
Jeremy Nicholls
Khulood Hindiyeh
Shawn Theunissen
Sophie Robin
Lara
Viada
Timour Screve
Sneha Lakhotia
Insights and impact lead
Cecilia Pesanha
Impact
Strategist
Jeremy Nicholls
Non-executive director SVI
Khulood Hindiyeh
Sustainability Consultant
Shawn Theunissen
Founder of Property Point
Sophie Robin
Co-Founder of Stone Soup
Lara
Viada
Impact director at Creas
Timour Screve
Sustainability Coordinator
Course Partner
Social Value International (SVI) is a leading global standard setter for social value, Social Return on Investment (SROI) and social impact measurement & management. It is a registered charity with 25 national networks across the world and members in over 45 countries. SVI works closely with international partners including the OECD, UNDP and contributes to the Impact Management Project (IMP) to set global standards for impact management.
get accredited
Certification
Earn your Certificate of Completion accredited by Social Value International. The course prepares individuals to apply for associate, accredited and advanced level practitioner status with SVI.
Learning approach
Discover our packages
The Autonomous Learner
The learning experience that fits your busy working schedule and allows you to learn at your own pace from wherever you are.
The Social Learner
Learn online by interacting live with the trainer and a group of like-minded peers.
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