Impact Measurement: Applying the Principles of Social Value and SROI

The leading online course that empowers you with the skills and tools to measure and maximise social value and SROI (Social Return on Investment).


Impact measurement, Social Value and SROI accounting are a priority concern for public and private sector organisations worldwide. Overall, the demand for professionals capable of measuring, communicating and informing decisions to improve the social impact of initiatives is growing quickly. This course will fast track your skill development and provide you a certificate that puts you on the path to becoming an Accredited Social Value Professional. (Read more).


Who is this course for

This course has been designed for social sector professionals, entrepreneurs, and funders seeking to learn a pragmatic yet internationally renowned approach to impact and social value measurement & management. It will also be relevant to people seeking a comprehensive introduction to the field and build a valuable skill for a career with impact.

Learning Goals

What you will learn

  • 8 hours to complete

  • Bite-sized videos and 50+ exercises

  • Accredited course with certificate of completion

  • Case studies and tool (Impact Map)

  • Beginner to intermediate

Social Value and SROI: Impact Measurement & Management syllabus

Course modules

The course start with the foundations of impact measurement and gradually progresses to more advanced practices like outcome valuation and materiality assessments.

In this Chapter, you will learn to recognise and convincingly communicate how measuring and managing impacts can generate benefits for your work. You will understand what social impact is and the ways to assess it based on the five dimensions of impact and the eight Principles of Social Value. Moreover, we will learn to recognise the different impact management approaches, their advantages, limits and relationships.

By the end of the second chapter you will be able to analyse a social or environmental problem by conducting root-cause analysis and define strong and compelling impact goals for an organisation. You will also learn how to create a powerful Theory of Change, or in other words a plan for achieving your impact goals.

In Chapter 3, you will learn to identify stakeholders and meaningfully segment them as well as to define relevant outputs and outcomes (effects or changes) to report and improve. This will allow you to apply the materiality test to prioritize what really matters.

By the end of this chapter, you will be able to find appropriate indicators to measure outcomes and define thresholds. We will learn to set thresholds to identify expected amounts of change and identify the duration of these changes and when we are accountable for them. Lastly, you will be capable to measure change against a baseline and create a questionnaire to capture and analyse data for reporting and improvements.

In this chapter, you will learn to attribute value to stakeholder changes in expected outcomes and report and identify improvements through valuation techniques, including the social value and SROI calculation. By the end of the Chapter, you will be able to successfully plan to achieve positive impacts that are valuable to society and the planet.

By the end of Chapter 6, you will be able to identify and assess the counterfactual or ‘what could have happened anyway’ - otherwise known as deadweight as well as the contribution/attribution factor of others which affects your impact. You will also learn to determine the net impact of your contribution and evaluate it to properly report and identify improvements.

This last chapter is all about impact management: you will learn to transparently report impact results to external stakeholders and leverage your results to support strategic and operational decision-making. Moreover, you will be able to recognise the importance of embedding impact management and identify the key requirements to creating a culture of impact management in an organisation.

Trainers and Contributors

Get to know your trainers
Lead Trainer
Contributing Experts

Adam Richards

Director of Impact at SVI

Adam is the Director of Impact at Social Value International. He holds a PhD from Liverpool John Moores University investigating social value and SROI in social enterprises and has years of experience working with a number of organisations and funders to help them better understand, measure and manage their social impact. His passion for helping people and organisations maximise their impacts is contagious. 
Sneha Lakhotia
Insights and Impact Lead
Register to Sneha's cohorts
Cecilia Pesanha
Impact Strategist
Khulood Hindiyeh
Sustainability Consultant
Register to Khulood's cohorts
Jeremy Nicholls
Non-executive Director at SVI
Shawn Theunissen
Founder of Property Point
Sophie Robin
Co-Founder of Stone Soup Consulting
Lara Viada
Impact Director at Creas
Timour Screve
Sustainability Coordinator
Rebecca Cain
Associate Director, Think Impact - Social Impact Advisory firm
Course Partner

More about Social Value International

Social Value International (SVI) is a leading global standard setter for social impact measurement & management, social value and SROI (Social Return on Investment). It is a registered charity with 25 national networks across the world and members in over 45 countries. SVI works closely with international partners including the OECD, UNDP and contributes to the Impact Management Project (IMP) to set global standards for impact management.

social value and SROI
social value and SROI
Get accredited

Certificate of completion

Earn a renowned Certificate of Completion that sets you on the path of becoming an Accredited Social Value Practitioner.

our clients

300+ happy learners have taken this course


Inclusivity Programme

We are committed to making our courses affordable to everyone. Price shouldn’t be a barrier to learn about sustainability and impact best-practises.


We can offer scholarships on our training courses if you have a strong motivation for taking a particular package, and:


17 Sustainable Development Goals by UN

Delivery mode

Choose the delivery that works best for you
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Autonomous Learner

The learning experience that fits your busy working schedule and allows you to learn at your own pace from wherever you are.

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Social Learner

Learn online by following live sessions with the trainer and a group of like-minded peers on a biweekly basis.


*Need an invoice?

No problem, you can mark your preferred payment option in the check-out phase

*Need multiple tickets?

Discover our options For Teams

*Need financial support?

Discover our eligibility requirements for scholarship

*Need an invoice?
No problem, you can mark your preferred payment option in the check-out phase
*Need multiple tickets?

Discover our options For Teams

*Need financial support?

Discover our eligibility requirementsfor scholarship

Reviews Impact Measurement: Applying the Principles of Social Value and SROI

What learners say about their experience

Rated 4.7 out of 5
4.7 out of 5 stars (based on 27 reviews)
Very good26%
Rated 5 out of 5
1 month ago

I really appreciated the Bonap and impact map. I also liked in chapter 7 that the exercises were linked to real reports.

Avatar for Willem R.
Willem R.
Rated 5 out of 5
1 month ago

I think the social value and SROI course provides an integral overview of Impact Management and Measurement. I am very happy with the course. Thank you!

Avatar for Ana J.
Ana J.
Rated 5 out of 5
1 month ago

I am a very practical person, so I mostly enjoyed the video content with examples, step-by-step guidance, and testimonials from experiences.

Avatar for Lisette M.
Lisette M.
Rated 5 out of 5
1 month ago

The social value and SROI course put a structure around some of what I was doing and showed me how to extend my practice. I’m currently embedding the principles into one of my programs.

Avatar for Jane S.
Jane S.
Rated 5 out of 5
1 month ago

Content, visuals, testimonials and passionate delivery – all great.

Avatar for Elijah M.
Elijah M.

Any questions?

Contact Timothy


Did you know that 92% of our course takers are satisfied? That’s why we boldly guarantee that our courses will not let you down. Didn’t get what you expected from the course? Let us know and get a full reimbursement up to 15 days as an Autonomous Learner, or up to 5 days as a Social Learner.

Co-founder of Efiko Academy, Timothy


What people say about this course

Any questions?

Contact Timothy


Did you know that 92% of our course takers are satisfied? That’s why we boldly guarantee that our courses will not let you down. Didn’t get what you expected from the course? Let us know and get a full reimbursement up to 15 days as an Autonomous Learner, or up to 5 days as a Social Learner.


Frequently Asked Questions

Can't find the answer to your question? Contact us on

The Impact Measurement training offers 12 hours of content taught by Dr. Adam Richards, including bit-sized videos, real life case studies, exercises with tailored feedback and insights from leading international experts. 

You obtain the certificate of completion by following the 12 hours content delivered by Dr. Adam Richards, SVI’s Director of Impact.

The certificate is a valuable asset if you seek to work in sustainability consulting, impact investing or for a non-profit or social enterprise. It will position you for roles related to Fundraising, Measurement & Evaluation, Impact Investing and Product & Service design. Moreover, the course is Accredited by Social Value International and will allow you to progress on the pathway to becoming an Accredited Social Value Practitioner.

This course is mainly designed to train beginners and intermediate level practitioners. The complexity of the content increases with every chapter but many examples, exercises and case studies will help you build self-confidence and deep understanding in each dimension of the curriculum. 

If you are an advanced practitioner, this course may offer advantages as well. It will allow you to join live sessions with experts and get tailored feedback on your cases or questions. It is also a way to secure a valuable certification and let your current impact strategy be challenged by the trainer.

All live sessions are recorded and made available for the students of your cohort. If you miss a session, you can catch up by rewatching the recording. As the value of the Social Package lies in the networking opportunity and learning from & with peers and the expert, we ask to be present for at least half of the sessions.

The Autonomous package includes 12+ hours of bite-sized content, including a wealth of case studies, practitioner insights and exercises. You will have access to the downloadable Impact Map, a tool to measure the social value and SROI of your activity, and be invited to join a diverse community of Impact Practitioners on the Efiko community platform. 

The Social package includes everything of the Autonomous package, plus a series live sessions of 90 minutes with the lead trainer and 10-15 peers spread over 2 months. It allows you to ask your questions live and get support from the expert trainer. You will have access to the recordings in case you would miss a session.

Both the Autonomous and Social package are accredited by Social Value International and come with the Certificate of Completion, allowing you to progress on the SVI practitioner pathway.

In all packages, you’re invited to join the community platform where you can ask your burning questions. 

If you’re enrolled as a Social Learner, you’re also invited to ask any question you have in the live sessions with the trainer. The lead trainer of the course will draw up an agenda based upon the learners’ questions. 

In other cases, is always open for questions.

For now, the course is only available in English.

The content will soon be subtitled in various languages.

The start of the next cohort for the Social Learners is indicated on the Worldmap. Register as soon as possible as places are limited. However, if you can’t wait, you can access all material and follow your first lessons already before the starting date!

Do you prefer to study on your own and at your own pace? That’s also possible with the Autonomous package, which allows you to plan your learnings whenever fits you best.

Yes, we offer the option to pay with credit card (Mastercard, VISA) or PayPal. If you would like to pay with your debit card, we advise you to create a free prepaid PayPal account here and use it to make your payment.

Every transaction on Efiko is performed and secured by Stripe, a reliable payment processor.

Yes, you can secure several tickets at once by contacting us at Include the number of people you would like to enroll and your preferred course delivery mode (autonomous vs social package).

We also offer B2B/group offers. If you’re interested, please have a look at our enterprise page and request a demo.

Yes, Stripe processes payments in 130+ currencies. PayPal also allows you to convert money to a different currency.

In case less than 5 people participate in your cohort, we will offer you two options: (1) to join another cohort or (2) full reimbursement of the course.

Yes, we can provide an invoice or proof of purchase so you can get reimbursed by your employer or company. Simply reach out to us at stating the course name and package you’d like to take and for how many people. 

Yes, we do offer reimbursement on the course in case you’re not satisfied with it. The reimbursement applies following these conditions:
a) Up to 15 calendar days after you enrolled to the course or up until 5 days after the introductory session if you register as Social Learner;
b) The guarantee applies up until you consume 20% of the course content;
Contact to ask for a reimbursement. We will review your request and in case your demand complies with the above conditions we will transfer the amount you paid, minus transaction costs.
Efiko's rating

Feedback from our learners

client feedback

Read our reviews

The course was excellent. The practical examples and insights helped me understand how to apply the principles to my own work. I would recommend this course to people wanting to maximise their impact.

John D.

Sustainability Consultant

The self-paced course allowed me to be flexible about when I can do the modules and chapters, but more cohort opportunities would have been great since I would have loved to follow the course live. 

Talia G.