Skip to content

Impact Measurement Applying the
Principles of Social Value and SROI

The leading accredited course empowering you with the skills to measure and manage the social impact of any initiative by applying the Principles of Social Value.

Video sneak peek


Online with cohort option

Beginner to intermediate

Accredited Certificate of Completion

Target audience SVI

In a nutshell

Impact accountability is the next frontier of enterprise management. This course developed together with Social Value International, a leading standard setter, is designed to fast-track your ability and confidence in measuring, reporting and managing the social impact of any type of organisation. Get step-by-step guidance with templates and practical examples to navigate through the four stages of the impact management process. Upon completing the course you earn an Accredited Certificate of Completion that puts you on the path of becoming an Accredited Social Value and SROI Professional (Read more).

Learning goals

Case studies

What our learners say about the course

Impact Measurement Applying Social Value and SROI

Course modules

This course is designed around seven modules guiding you through the key steps of the impact management cycle - from strategy definition, to assessment, analysis and reporting for management.

Module 1: Impact as centre stage 🕒 2h30

Wrap your head around the purpose and core benefits of measuring impacts using the five dimensions and the eight principles of Social Value.

    Lesson 1: The Purpose of Impact Management
  • Video 1: Introduction to Impact Management
  • Video 2: Where we are now
  • Video 3: We are not doing enough
  • Video 4: The Impact Management Cycle
  • Video 5: The Added Value of Impact Management
  • Video 6: Impact Management Myths
  • Video 7: Key Takeaways
  • Practitioners Insights: Jeremy Nichols (SVI) and Laura Kistemaker (Justice42)
  • Exercises
  • Additional Resources: Bon’ap Case Study and Impact Value Map (Excel)

    Lesson 2: Social Impact and its Five Dimensions
  • Video 1: What is Social Impact?
  • Video 2: The Key Dimensions of Impact
  • Video 3: The Dimensions and the Impact Management Cycle
  • Video 4: Complementarity of Other Methods and Frameworks
  • Video 5: Key Takeaways
  • Exercises
  • Readings: Impact Management Norms (Impact Frontiers) and Managing and Measuring the Impact of Sustainable Investments (OECD).

    Lesson 3: The Principles of Social Value
  • Video 1: The Importance and Use of the Principles
  • Video 2: The Principles of Social Value
  • Video 3: Applying the Principles of Social Value
  • Video 4: Final Tips
  • Video 5: Key Takeaways
  • Exercises
  • Reading: The Curse of BSG (Tom Gosling)

Module 2: Planning for impact 🕒 2h

Learn best practices for defining impact goals that address the root causes of a societal challenge. Be empowered to create a basic Theory of Change or evaluate an existing one.

Lesson 1: Problem Analysis
  • Video 1: Root Cause Analysis
  • Video 2: Defining a Social Problem
  • Video 3: What is a Problem Tree?
  • Video 4: Creating a Problem Tree
  • Video 5: Key Takeaways
  • Practitioners Insights: Risks of poorly defining social problems by SIAP
  • Exercises
  • Reading: How to Conduct Root Cause Analysis (Compass), Root Cause Analysis (Mindtools)
  • Additional Resources: Bon’ap Case Study and Impact Map

Lesson 2: Impact Goal Setting
  • Video 1: Setting Impact Goals
  • Video 2: How Setting Impact Goals can Help Us to Drive and Improve Performance
  • Video 3: Examples of Impact Goals
  • Video 4: Key Takeaways
  • Exercises

Lesson 3: Theory of Change Creation
  • Video 1: What is a Theory of Change?
  • Video 2: Benefits of a Theory of Change
  • Video 3: How to Create a Theory of Change
  • Video 4: Examples of Theory of Change
  • Video 5: Key Takeaways
  • Practitioners Insights: Designing a multi-department TOC (Dr. Adam Richards)
  • Exercises

Module 3: Define relevant outcomes 🕒 2h

Focus on defining outcomes that matter to your project and key stakeholders. Don’t forget to include unintended positive & negative effects in your panning.

Lesson 1: Stakeholder Identification
  • Video 1: Introduction to Stakeholder Identification
  • Video 2: Identifying your stakeholders
  • Video 3: Displacement
  • Video 4: Segmentation
  • Video 5: Key Takeaways
  • Practitioners Insights: How IMM helps segmenting clients (SVI)
  • Exercises
  • Reading: Principle 1: Involving Stakeholders (SVI)
  • Additional Resources: Bon’ap Case Study and Impact Map
Lesson 2: Outcome Identification
  • Video 1: The Importance of Identifying Outcomes
  • Video 2: Identify well-defined Outcomes
  • Video 3: Chain of Outcomes : where to stop?
  • Video 4: Key Takeaways
  • Practitioners Insights: Experience of Justice42 (Laura Kistemaker)
  • Exercises
  • Reading: Understanding What Changes (SVI), Engaging All Affected Stakeholders: Guidance for Investors, Funders, and Organisations (World Economic Fund), Stakeholder Engagement in Impact Measurement and Management: Peer Learning Partnership (PLP/OECD)
Lesson 3: Materiality Test
  • Video 1: Identify Relevant Material Outcomes
  • Video 2: How to Identify Material Outcomes in Practice
  • Video 3: Key Takeaways
  • Exercises
  • Reading: Principle 4: Only Include What is Material (SVI), Materiality Background Paper for Integrated Reporting (IIRC), Accountability Principles
  • Additional Resources: SVI Materiality Standard (AA100)

Module 4: Identify outcome indicators 🕒 2h30

Define objective and subjective indicators to measure progress on the social and environmental outcomes of a project. Learn how to use existing databases of indicators and how to create new ones.

Lesson 1: Identifying Indicators
  • Video 1: The Case for Measuring Changes
  • Video 2: Introduction to the Variety of Indicators
  • Video 3: Identifying Suitable Indicators
  • Video 4: Examples
  • Video 5: Key Takeaways
  • Practitioners Insights: Experience of the Social Value Company
  • Exercises
  • Additional Resources: The United Nations SDG Indicators, The World Bank World Development Indicators, Bon’ap Case Study and Impact Map

Lesson 2: Identifying Thresholds
  • Video 1: Why You Need Thresholds and Targets
  • Video 2: Duration of Accountability
  • Video 3: How to Understand Duration of Well Defined Outcomes
  • Video 4: Key Takeaways

Lesson 3: Measuring Change
    • Video 1: Why You Need to Capture Distance Travelled
    • Video 2: Baseline Scores
    • Video 3: Importance of Measuring Distance Travelled
    • Video 4: Baseline Questionnaires
    • Video 5: Stakeholder Engagement Plan
    • Video 6: Key Takeaways
    • Practitioner Insight: Experience of Stone Soup Consulting
    • Exercises
    • Additional Resources: Example Baseline Survey

Module 5: Outcome valuation 🕒 2h

Grasp the purpose and benefits of outcome valuation and discover leading approaches for gaining insights into how valuable your outcomes are to your stakeholders.

Lesson 1: Valuing Changes to Outcomes
  • Video 1: The Importance of Value
  • Video 2: How to Understand Value
  • Video 3: How does Valuation Aid Decision Making?
  • Video 4: Relative Importance Supporting Decision-Making
  • Video 5: Key Takeaways
  • Practitioner Insights: Experience of 4th Wheel Social Impact
  • Exercises
  • Reading: Principle 3: Value the Things that Matter (SVI)
  • Additional Resources: The Value Accounting Network, Bon’ap Case Study, Bon’ap Impact Map
Lesson 2: Monetising Changes to Outcomes
  • Video 1: Why Monetise the Value of Outcomes?
  • Video 2: Benefits and Limitations of Monetisation
  • Video 3: Ensuring Representation of Stakeholders Preferences
  • Video 4: Key Takeaways
  • Practitioners Insights: Experience of Justice42
  • Exercises
  • Reading: The Case of Monetary-Valuation: Reasoning to integrate monetary impacts in accounting systems
Lesson 3: Approaches to Monetising
  • Video 1: Cost Based Approaches
  • Video 2: Revealed Preferences Approaches
  • Video 3: Stated Preferences Approaches
  • Video 4: Advice for Implementation
  • Video 5: Key Takeaways
  • Exercises
  • Additional Resources: Value Game: A method for involving customers in valuing outcomes

Module 6: Measure net impacts 🕒 2h

Time to delve into the practice of defining your counterfactual, questioning “what would have happened anyway” to identify the net contribution of a project.

Lesson 1: Assessing the Counterfactual
  • Video 1: Impact Washing
  • Video 2: Knowing What Could Have Happened Anyway
  • Video 3: Options to Calculate Your Counterfactual/Deadweights
  • Video 4: Gathering Counterfactual Data
  • Video 5: Displacement
  • Video 6: Key Takeaways
  • Exercises
  • Reading: Principle 5: Do Not Over-Claim (SVI)
  • Additional Resources: Methods for Capturing the Counterfactual, Bon’ap Case Study + Impact Map

Lesson 2: Assessing Attribution
  • Video 1: Introduction
  • Video 2: Understanding the Attribution Factor
  • Video 3: Measuring Attribution
  • Video 4: Gathering Attribution
  • Video 5: Key Takeaways
  • Exercises
  • Additional Resources: Methods for Accessing Attribution

Lesson 3: Calculating Your Impact
  • Video 1: Introduction
  • Video 2: The Importance of Net Impact
  • Video 3: Approach to Calculating Net Impact
  • Video 4: Identifying Material Impacts
  • Video 5: Calculating Total Impacts
  • Video 6: Conducting a Sensitivity Analysis
  • Video 7: Key Takeaways
  • Exercises

Module 7: Manage to maximise 🕒 2h

Turn impact data into valuable insights and reports and leverage them to make better informed strategic, tactical and operational decisions for a project.

Lesson 1: Manage to Maximise
  • Video 1: Introduction
  • Video 2: The Importance of Impact Data
  • Video 3: Reporting Impact Data
  • Video 4: Operational Results
  • Video 5: Strategic Results
  • Video 6: Reporting Impact Results Internally
  • Video 7: Enterprises
  • Video 8: Investors
  • Video 9: Key Takeaways
  • Practitioners Insights: Experience of Dr. Adam Richards (SVI)
  • Exercises
  • Additional Resources: Shaping Impact Group - Impact Report, The Integrated Report: Social and Financial Value 2018-2019 (Furniture Resource Centre), SROI Report (Changestep)

Lesson 2: Embedding Impact Management
  • Video 1: Importance of an Effective Culture
  • Video 2: Embedding an Effective Culture
  • Video 3: Structure
  • Video 4: Systems
  • Video 5: Skills
  • Video 6: Key Takeaways
  • Practitioners Insights: Experience of Justice42, Wai Research
  • Exercises
  • Additional Resources: How We Create Social Value (FRC Group)

Interactive sessions (Optional) 🕒 5 x 2-hour

Spice up your learning journey by joining 5 interactive sessions with an accredited trainer and a group of like-minded peers! The social learning package will help you confidently progress in the online course while giving you the opportunity to share experiences, expand your network and delve deeper into topics of interest.

Together with leading experts

Social Value International (SVI) is a leading global standard setter for social impact measurement & management, Social Value and SROI.

Dr. Adam Richards is the Director of Impact at Social Value International. He has extensive experience working organisations and funders to help them better understand, measure and manage their social impact. His passion for helping people and organisations maximise their impacts is contagious.
Delivery mode

Choose the delivery that works best for you

Black girl studying alone with books illustration

Autonomous learning

The learning experience that fits your busy working schedule and allows you to learn at your own pace from wherever you are. Access a neat online course structured around bite-sized videos and a wealth of practical resources to advance your impact management and measurement work.

Webinar online course with someone explaining on a laptop screen illustration

Social learning

Spice up your learning journey by blending the online course with a set of five interactive sessions. The sessions offer you an opportunity to meet and share experiences with like-minded peers, ask burning questions to the trainer and dive deeper into specific issues.

*Need an invoice?

No problem, you can mark your preferred payment option in the check-out phase

*Need financial support?

Apply for financial aid on the basis of your need and merit

Are you seeking to submit an SROI report for assurance?
Or are you eager to become a Level 2 Accredited Practitioner?

We provide flexible & tailored guidance to confidently reach these goals

Insightful pieces to drive positive social & environmental impact

Any questions?

Contact Timothy

Did you know that 92% of our course takers are satisfied? That’s why we boldly guarantee that our courses will not let you down. Contact me in case you have any questions about our courses.
Co-founder of Efiko Academy, Timothy
Any questions?

Contact Timothy

Did you know that 92% of our course takers are satisfied? That’s why we boldly guarantee that our courses will not let you down. Didn’t get what you expected from the course? Let us know and get a full reimbursement up to 15 days as an Autonomous Learner, or up to 5 days as a Social Learner.

Frequently Asked Questions

Can't find the answer to your question? Contact us at

This course is designed for impact project leaders, funders and sustainability consultants who want to develop a sound understanding of what it takes to assess the impact of an organisation and generate qualitative and quantitative insights for reporting and decision-making purposes. No prior experience is required, the course offers a step-by-step approach that takes you from the fundamentals to innovative approaches to stakeholder engagement and valuing social outcomes.

The course is accredited by Social Value International. This means that upon completing it you obtain a Certificate of Completion that unlocks Level 2 & Level 3 of the Social Value Practitioner Pathway

This certification will be valuable to you if you seek to grow in sustainability consulting, report assurance and accreditation, or impact investin.

This course is mainly designed to train beginners and intermediate level practitioners. The complexity of the content increases with every chapter but many examples, exercises and case studies will help you build self-confidence and deep understanding in each dimension of the curriculum. 

If you are an advanced practitioner, we recommend you take the Social learning experience in order to get opportunities to share experiences and ask questions to an expert and a group of peers.

All sessions are recorded and made available to social learners participating to a cohort.  As the value of the Social Package lies in the networking opportunity and learning from & with peers and the expert, we ask to be present for at least half of the sessions.

The Autonomous package includes 14+ hours of bite-sized content, including a wealth of case studies, practitioner insights and exercises. You will have access to the downloadable Impact Map, a tool to measure the social value and SROI of your activity, and you will be invited to join a diverse community of Impact Practitioners on the Efiko community platform. 

The Social package includes everything of the Autonomous package, plus a series five interactive sessions of 90 minutes with an accredited expert and a group of peers. It allows you to ask your questions, share experiences and delve further into the topics covered in the course.

Both the Autonomous and Social package are accredited by Social Value International and come with the Certificate of Completion, allowing you to progress on the SVI practitioner pathway.

In all packages, you’re invited to join the community platform where you can ask your burning questions. 

If you’re enrolled as a Social Learner, you’re also invited to ask any question you have in the live sessions with the trainer. The lead trainer of the course will draw up an agenda based upon the learners’ questions. 

For any other questions, you may contact We will be happy to support you!

For now, the course is only available in English.

The content will soon be subtitled in various languages.
The start of the next cohort for the Social Learners is indicated on the World map. Register as soon as possible as places are limited. However, if you can’t wait, you can access all material and follow your first lessons already before the starting date!

Do you prefer to study on your own and at your own pace? That’s also possible with the Autonomous package, which allows you to plan your learnings whenever fits you best.
Yes, you will. Complete the course and earn a renowned Certificate of Completion that sets you on the path to becoming an Accredited Social Value Practitioner.
logo of social impact organization Social Value International Social Value International (SVI) is a leading global standard setter for social impact measurement & management, social value and SROI (Social Return on Investment). Itis a registered charity with 25 national networks across the world and members in over 45 countries. SVI works closely with international partnersincluding the OECD, UNDP and contributes to the Impact Management Project (IMP) to set global standards for impact management.
Yes, we offer the option to pay with credit card (Mastercard, VISA) or PayPal. If you would like to pay with your debit card, we advise you to create a free prepaid PayPal account here and use it to make your payment.
Every transaction on Efiko is performed and secured by Stripe, a reliable payment processor.
Yes, you can secure several tickets at once by contacting us at Include the number of people you would like to enroll and your preferred course delivery mode (autonomous vs social package).

We also offer B2B/group offers. If you’re interested, please have a look at our For Teams page and request a demo.
Yes, Stripe processes payments in 130+ currencies. PayPal also allows you to convert money to a different currency.
In case less than 5 people participate in your cohort, we will offer you two options: (1) to join another cohort or (2) full reimbursement of the course.
Yes, we can provide an invoice or proof of purchase so you can get reimbursed by your employer or company. Simply reach out to us at stating the course name and package you’d like to take and for how many people.
Yes, we do offer reimbursement on the course in case you’re not satisfied with it. The reimbursement applies following these conditions:
a) Up to 15 calendar days after you enrolled to the course or up until 5 days after the introductory session if you register as Social Learner;
b) The guarantee applies up until you consume 20% of the course content;
Contact to ask for a reimbursement. We will review your request and in case your demand complies with the above conditions we will transfer the amount you paid, minus transaction costs.

Discover other training offers

Theory of Change course image (square)

Designing a Robust Theory of Change

Structuring Impact Investments course image (square)

Structuring Hybrid Impact Investments


Fundamentals of Impact Investing

Impact Venture Valuation Featured image

Valuation of Social Businesses

Get sustainability-related news and insights delivered monthly to your mailbox

Reviews Impact measurement: Applying the principles of social value & SROI

What learners say about their experience

Rated 4.5 out of 5
4.5 out of 5 stars (based on 56 reviews)
Very good45%
Rated 4.0 out of 5
4 months ago

We would love to receive and feature a testimonial from you!

It gave me a new perspective on the impact of influence. An online training could not have been more attentive and efficient. Thank you

Avatar for Anonymous
Rated 5.0 out of 5
4 months ago

Avatar for Mudaser A.
Mudaser A.
Rated 4.0 out of 5
4 months ago

It was great, very active, friendly and supportive.

Avatar for Esra
Rated 4.0 out of 5
4 months ago

A great program, providing a comprehensive overview of theory and key principles, backed-up by real world examples and practitioner insights. The platform is interactive and easy to navigate, and supports flexible learning meaning you can balance the course around your other commitments.

Avatar for Heather C.
Heather C.
Rated 4.0 out of 5
1 year ago

The social learning was a good experience. After the course, I am now thinking of setting out a structured approach to social value engagement with internal and external stakeholders.

Avatar for Francis S.
Francis S.

Fill out the form and get access to the course brochure

Get on-demand mentoring to prepare your Social Value & SROI report for assurance

Our Level 3 Accredited Practitioners & Trainers will provide methodological guidance and feedback for you to progress confidently on your report. Schedule a 30-minute call with us to get started!

Complete the form and get access to the Competence Framework

Thank you for your interest!

You can access the course brochure by clicking here.

If you have any questions about the course, don’t hesitate to reach out to me!

Best wishes,
Timothy Lambert
+32 475 37 30 29

Thank you for downloading

Click here to access the Competence Framework.

Do you have questions about this Competence Framework or Efiko's training opportunities? Reach out to us via email at!

Best wishes,
The Efiko Academy team